Understanding your Goodstays statement

  • 1 Booking Income and Expenses.
  • 2 Unit Expenses.
  • 3 Goodstays Monthly Marketing Fee.
1
Booking Income and Expenses.

These are all the reservations that were completed for the month that has just ended. Here you will see the guest’s last name, the dates they stayed, the total rent charged, and the total Goodstays’ commission deducted.

2
Unit Expenses.

These are your total expenses for the month. If small incidentals like replacement kitchenware, light bulbs or smoke alarms and the like were required at some stage during the month, the charges will appear here. Any expenses over $350 will be confirmed with you prior to you receiving your statement – unless it was emergency maintenance and we could not get hold of you.

3
Goodstays Monthly Marketing Fee.

As the name suggests, this is the Goodstays marketing fee you pay every month. The old days of advertising your property on one platform to guarantee big occupancy and high nightly rates are well and truly over.

Guests now have more holiday homes and platforms to choose from with rankings and reviews playing a major part of what property they book. The marketing fee you pay includes the corporate discounts we receive from platforms such as Holiday Houses, where you are listed as a Gold tier property. To give you an idea of what that cost would be to do it yourself, would be north of $1200.00 per year.

Worldwide, the current advertising networks Goodstays manages on your behalf include HomeAway, bookabach, Stayz, booking.com, Airbnb, Homelidays, vacationrentals.com, VRBO, hotels.com, Hotwire, Expedia, ebookers, Travelocity, Trip, Abritel.fr and Trivago. Combined, these sites are visited 675 million times a month. In addition to this, we list across the Goodstays websites (coupled with a monthly Adwords budget).

We also have quarterly newsletters to homeowners and a separate one to our database of 20,000 (and growing) guests. At the same time, we set paid promotional campaigns across Instagram and Facebook. It’s important to highlight that we don’t make anything from your monthly marketing fee – we make our income from the commission we charge on bookings. So, if you don’t get any reservations, we don’t get paid either. And that is why we need to ensure your home is presented in the best possible light – so that we both benefit.

  • 4 Statement Beginning Balance.
  • 5 Unit Financial Summary.
  • 6 Year-to-date Total.
  • 7 Debit and Current Period Credit.
  • 8 Upcoming Bookings.
4
Statement Beginning Balance.

This sum is your working capital. This helps keep the cogs moving and pays for any incidentals that may pop up during the course of the month. If your statements says “due from owner,” please top up your working capital so that we can cover any expenses and avoid late payment fees from our suppliers. When you need to pay us: if you have a payment to make for expenses or repairs, this is due on the 20th of the following month into the bank account provided in the “Owner Statement Information” section of your statement.

5
Unit Financial Summary.

This is your running total of income and expenses for the year to date. It is important to note that this is a summary – therefore you will not see a breakdown of your income or expenses in this section. The monthly break downs of these figures are in each of your monthly statements. You can view these on your owner portal, or alternatively, the pdf files that have been emailed to you at the end of each month. If you’d prefer not to do it yourself, our administration team can assist you, but please be aware that this does take us away from our day-to-day business and therefore will incur a small admin fee.

6
Year-to-date Total.

This column has your running totals for the year to date. Please note that this yearly summary runs from 1st January to the current end of month.

7
Debit and Current Period Credit.

These two columns are your expenses and income for the current end of month.

8
Upcoming Bookings.

The last section on your monthly statement shows your future bookings including your owner bookings and guest of owners, for the next 30 days.